Operations
Access OCPP exchanges when you need to investigate
Get a technical view of messages to speed up support and incident resolution.
Key benefits
Faster diagnosis
Access useful exchanges without leaving the CSMS.
Operational context
Relate a message to the relevant charger and session.
More precise support
Reduce back-and-forth between ops, support and vendor.
How it works
OCPP logs expose the messages exchanged between the platform and chargers over WebSocket. They support technical diagnosis and analysis of charging behavior. When a charger misbehaves, the team needs protocol detail. Without logs, support stays dependent on guesses or external tools.
- 1
Identify the incident
Locate the charger or session to investigate.
- 2
Inspect messages
Open the corresponding OCPP logs in EVCCAT.
- 3
Conclude and act
Use protocol detail to remediate or escalate.
In the EVCCAT platform
OCPP messages are available in charger and session context. Technical teams use them to investigate connectivity, authorization or session flow.
Use cases
Unreachable charger
Support checks the latest WebSocket exchanges before intervening.
Interrupted session
The team analyzes the OCPP sequence to understand the stop.
FAQ
No. They are aimed at technical and operations teams.
No. OCPP logs cover charger exchanges; audit logs cover actions performed in the platform.
See what EVCCAT can bring to your charging network
Talk with our team about your infrastructure, operations and monetization needs.